Sky TV users must restart their devices now to | Tech News
A ‘irritating’ glitch has been affecting some Sky TV users, with boards flooded with complaints in regards to the ITVX app. The irritating situation, which emerged late final week, skips by programmes with none enter from the distant controls. Some have reported that exhibits they’re viewing soar straight to the tip credit, while others have seen programmes begin from the start when they’re midway by watching one thing.
One buyer, posting below the identify Dazzasky, wrote: “ITVX randomly skips ahead, usually right to the end of the episode. It’s making it quite difficult to watch and has been happening for the last four or five days.”
Another person, Dawn, reported a comparable expertise, saying: “Is anyone else having issues watching programmes on ITVX? For the last three days, shows have randomly jumped to the end and then been marked as watched. It usually happens at the beginning of a programme or straight after an ad break.”
The situation seems to be affecting prospects utilizing Sky’s internet-based platforms, together with Sky Stream and Sky Glass devices.
A Sky worker, known as Kev, has now responded to the complaints and says the firm has launched a repair.
“We can understand how frustrating this must be. Thanks for your patience whilst we worked through the problem,” Kev mentioned in an replace.
“Our Support teams have confirmed that the problem should now be resolved.”
Although the gremlins have been mended, it appears some are nonetheless having points, and in case you are affected by ITVX skipping by content material, then it appears there’s a easy resolution. Yes, the outdated trick of turning issues on and off again ought to mend the issues.
“If you continue to have trouble, you can follow these steps,” Kev defined,
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Once a reboot has taken place, TVs and packing containers must be back to regular.
Confirming the advice works, one Sky person named Lettuce, mentioned: “It’s fixed for me, this afternoon, tried a good handful of progs and films on ITVx.
“As above, make sure you do a settings restart in your Sky Glass TV and Sky Stream puck.”
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