Sky says ‘sorry’ as some UK homes face TV blackout | Tech News
If you might be struggling to watch channels in your Sky telly you are not alone. It seems that some clients are at the moment dealing with annoying points which can be turning their screens fully clean. Error messages are additionally being displayed, and some Sky clients say they don’t seem to be seeing a image however can hear the sound as a substitute.
The bug is affecting Sky’s Glass TV, which makes use of a new solution to beam content material into dwelling rooms. Instead of issues coming into homes through a dish, Glass makes use of a broadband connection as a substitute – it is unclear if that is the trigger of the present difficulty, however Sky has mentioned it is working to repair the gremlins as a ‘precedence’.
“We’re aware of a technical issue which we believe is impacting a small number of Sky Glass customers,” a Sky spokesperson told Express.co.uk
“We’re investigating this as a priority and are sorry for any inconvenience caused.”
There’s no phrase on precisely how many people are being hit by the bug, however a lot of customers are complaining on Sky’s discussion board pages.
Moaning in regards to the issues, one Sky Glass buyer posted: “So this last week When i turn the Sky Glass on, on a morning it comes up with the usual page, i go to put a channel on and it says Channel loading then says technical fault after a few mins. Internet is all working and hasn’t changed.
Another added: “I’m having this issue every morning I have to do a restart or I only get sound no picture.”
And a Sky user posted: And I have the same issue, it’s happened every morning this week. When I turn the TV on it just says ‘waiting for programme to load ,then just stays blank.”
Right now, it appears these affected merely need to be affected person and look ahead to Sky to release a repair. Hopefully, that may arrive quickly, and full service will probably be resumed.
Express.co.uk has checked our own Sky Glass review unit and we aren’t affected by the issues so its appears not everyone seems to be having issues.
We will replace this text as soon as Sky release anymore updates.
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