Cybertruck owner surprised by Tesla after car went | Tech News
A Tesla Cybertruck owner from Arizona says he was shocked to study that his brand-new electric truck needed a high-voltage battery alternative after simply 15,000 miles on the highway.
The car’s owner took to social media and mentioned he first seen a downside when his Foundation Series Cybertruck out of the blue stopped charging at home.
As the vehicle nonetheless labored at Tesla Superchargers, Ryan Patch informed Cybertruck lovers on a devoted discussion board that he assumed the difficulty was together with his ageing home charger.
Despite attempting a number of home charging setup, he couldn’t get his car to work and commenced to suspect the truck itself was guilty.
While Patch didn’t must pay out of pocket, he was nonetheless left with out his truck for weeks. Tesla did present a Cybertruck loaner vehicle, which he famous was a newer construct and got here with a 200-mile each day driving allowance.
Patch shared the expertise on Facebook within the Cybertruck Owners Only group, together with photographs of the purple flashing charge mild and an error message from the Tesla app studying: “External charging equipment is not providing power. Check the power source or try different equipment.”
The subject was finally traced to a fault within the high-voltage circuit inside the battery, prompting Tesla to exchange each the battery and associated elements. A screenshot of Tesla’s service notes confirmed the repairs had resolved the difficulty.
Other Cybertruck house owners praised the fast turnaround. One person commented, “Awesome! That’s good service.”
Still, not everybody was reassured. A future Cybertruck owner expressed issues in the identical group, admitting the reliability points made him nervous about choosing up his vehicle.
“I’m on call 24/7 and cannot have a non-functioning vehicle,” he wrote. “I don’t have the time to be going to service centers, dealing with tow trucks, etc.”
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