Unhinged Comcast store manager forced – Business News
A former Comcast employee is suing the company after a store manager allegedly humiliated salespeople by ordering them to tie up the lowest-ranked worker to a chair and smash a cream pie into their face each month, in keeping with a lawsuit.
David Figueroa, who’s searching for more than $15,000, alleged the weird “assaults” had been the creation of store manager Sally Fuentes Peterson. She wished to “bully” employees into hitting their gross sales targets and receiving constructive buyer surveys, in keeping with the go well with filed this month in Connecticut state court docket.
At Comcast’s Plainville, Conn., store, Peterson repeatedly ordered the highest-ranking gross sales individual of the month to tie the lowest-ranked advisor to a chair within the “back office” after which “assault that person by violently smashing a cream pie in their face,” the criticism mentioned.
A Comcast store manager allegedly ordered staff to smash cream pies into the bottom performers’ faces, in keeping with a lawsuit. Getty Images
Peterson videotaped the alleged assaults and ordered different staff to document them, too, in keeping with the lawsuit.
She allegedly stored monitor of those that had been lately assaulted and people scheduled to be assaulted on a whiteboard in a back room, the place names had been written down subsequent to a frowny-face emoji getting pied, in keeping with the lawsuit.
Comcast has denied the allegations within the lawsuit.
“The company has zero tolerance for harassment, humiliation, or any behavior that compromises a respectful and safe workplace,” a spokesperson for telecom company informed The Post in a assertion.
“This matter is in litigation so we will not comment on the specific allegations, other than to say that we disagree with the claims in the complaint and its characterization of the alleged events, and intend to fully respond through the legal process.”
Figueroa, who give up his job on the store, is suing Comcast for constructive discharge and negligence – alleging the store coverage violates state employee protections and that he was not knowledgeable of it earlier than he was employed in February, in keeping with the go well with.
On Feb. 25, Figueroa allegedly noticed his co-worker, Ty – whose title was seemingly listed on the whiteboard – being tied-up and pied within the back room by a co-worker with higher gross sales outcomes after Peterson ordered it, in keeping with the lawsuit.
An image of the alleged whiteboard the place the store manager tracked staff who had been getting pied. Superior Court JD of New Haven
Figueroa additionally noticed a video of an assistant gross sales manager named Jania, whose title can be listed on the whiteboard, being assaulted with a pie as a result of she “had received a poor survey score from a customer,” the go well with mentioned.
On Feb. 27, Figueroa referred to as Maranda Cody, a Comcast regional manager, and informed her that the insurance policies “made him feel uncomfortable and caused him concern as to whether he could continue being employed” by the company, in keeping with the criticism.
Cody allegedly informed Figueroa to ship her a textual content documenting the complaints, so he messaged her, “I also felt uncomfortable with how the store handled reps not hitting certain metrics (tying them to a chair … and physically pieing them in the face),” the go well with mentioned.
Cody allegedly by no means responded to his message and Figueroa resigned, in keeping with the go well with.
Figueroa is searching for misplaced wages, damages, back pay, entrance pay and unspecified aid totaling not less than $15,000, in keeping with court docket filings.
