Virgin Media issues apology and TV update as | Tech News
Virgin Media’s TV service is down for 1000’s of properties throughout the UK, with many at present unable to watch something on their televisions. The extremely annoying gremlins started at round 11.30am, with many being hit by an subject that leaves content material unwatchable attributable to a image that seems scrambled, pixelated and always leaping. Some are even reporting that the entire system has frozen, leaving them unable to change channels.
Many customers have rushed to social media to complain concerning the issues, with many additionally posting videos exhibiting precisely how irritating the difficulty is.
“This is my Virgin TV since the upgrade won’t change channel or move to another app, and I’ve been trying for over 3 hours,” mentioned Virgin person Dean in a post on social media.
“Anyone got issues with Virgin Media atm? TV is all over the place,” added Virgin person Matt.
With so many complaints flooding in, Virgin has now issued an apology, with the firm saying that it’s engaged on a repair.
“We apologise to customers who are experiencing issues with their TV services at the moment. Our teams are working as a priority to identify the fault and will restore services to normal as soon as possible,” the company mentioned in a assertion by way of X.
We will update this text as quickly as Virgin Media publicizes more and confirms a repair. In the meantime, customers may be best utilizing their sensible TVs to entry content material. Most screens now include apps such as iPlayer and ITVX inbuilt. Although a full channel record will not be obtainable with out Virgin, utilizing the tv’s apps will not less than offer some leisure while ready for the engineers to fix the technical hitch.
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