Virgin Media issues email warning to O2 customers | Tech News

Virgin Media O2, the proprietor of the UK’s nationwide O2 cellular community, is the final of the nation’s telecoms suppliers to be turning off its outdated 3G community. EE, Three and Vodafone have already turned off 3G with a view to bettering 4G and 5G community protection throughout Britain.

The closure of 3G providers shouldn’t have an effect on the bulk of O2 customers given the proliferation of trendy smartphones, as most of which purchased within the final 10 years will very probably have 4G.

But this week Virgin Media O2 is warning its customers to be further vigilant this week, because it says scammers try to take benefit of people by sending emails pretending to be the firm, informing them they need to improve their SIM card.

If you’re an O2 buyer, it’s value preserving a close eye in your email inbox, because the email Virgin Media O2 has shared may be very convincing. It makes use of official-looking logos, with the subject line “Alert: Switch to Your New 5G SIM for a Faster, Stronger Network”.

“We’ve been made aware of phishing emails circulating that contain the content shown below,” Virgin Media stated in a post on its online group pages.

“Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately.”

The firm additionally stated that in case you obtain this email, you may select to report it by forwarding it to phishing@virginmediao2.co.uk.

The email despatched out by scammers is trying one thing generally known as phishing, the place hackers and criminals faux to be trusted entities however are actually trying to trick you into handing over delicate personal info to allow them to defraud you in a roundabout way.

In this case, it seems that the scammers are going as far as to ship you a SIM card through courier supply and asking you to entry it with a 4 digit PIN.

It additionally instructs recipients to login to the O2 app with a offered password, and there may be a blue button to click on on that claims ‘Contact Us’, which could put you in contact with the criminals, who might then attempt to trick you into handing over info.

This might ultimately grant them entry to your non-public account, or give them enough info to log in to your O2 or different personal accounts, main to id theft. It relies upon what info a particular person is tricked into handing over, however suffice to say these scams may cause severe complications for victims.

If you are ever not sure if an email from a service supplier is real, then it is best to ignore it and both contact the firm’s official customer support via an official channel or get a second opinion from a trusted good friend or member of the family.